Terms of service

General terms and conditions with customer information for private customers

General information:
All work on our products for transport, connection, commissioning and regular maintenance must be carried out by qualified, responsible specialist personnel (observe VDE 0105; IEC 364).


§ 1 Scope, customer information
The following general terms and conditions (GTC) regulate the contractual relationship between JS-Technik GmbH and consumers who buy our goods. The contract language is German.

§ 2 Conclusion of contract
(1) The offers on the Internet represent a non-binding invitation to you to buy goods.
(2) You can add one or more products to the shopping cart lay. In the course of the ordering process, you enter your data and wishes regarding payment method, delivery modalities, etc. Only when you click on the order button do you make a binding offer to conclude a purchase contract. You can also place a binding order by telephone. The immediate confirmation of receipt of your order by e-mail or fax does not constitute acceptance of the purchase offer.
(3) We are entitled to reject your offer within 3 working days. After the three working days have expired without result, your offer is considered accepted, i.e. you are bound by your offer. In the case of a telephone order, the purchase contract is concluded if we accept your offer immediately. If the offer is not accepted immediately, then you are no longer bound by it.

§ 3 Customer information: storage of the text of the contract
Your order with details of the concluded contract (e.g. type of product, price, etc.) will be stored by us. We will send you the General Terms and Conditions, but you can access the General Terms and Conditions at any time via our website after the contract has been concluded. As a registered customer, you can access your past orders via the customer login area (orders).

§ 4 Customer information: Correction notice
You can correct your entries at any time before submitting the order with the delete button. We will inform you about further correction options on the way through the ordering process. You can also completely end the ordering process at any time by closing the browser window.

§ 5 Retention of title
The object of purchase remains our property until full payment.

§ 6 Statutory warranty rights and statute of limitations
(1) There are statutory warranty rights for our goods. (Warranty 2 years for new goods.)
(2) Your claims for defects in used items expire one year after the item sold has been handed over to you. Excluded from this regulation are claims for damages, claims due to defects that we have fraudulently concealed, and claims from a guarantee that we may have assumed for the condition of the item. For these excluded claims, the statutory limitation periods apply. If there is a guarantee period, the longer period applies in favor of the buyer.

§ 7 Limitation of Liability
We exclude liability for slightly negligent breaches of duty, provided these are not contractual obligations, damages resulting from injury to life, limb or health, guarantees or claims under the Product Liability Act (ProdHaftG). The same applies to breaches of duty by our vicarious agents and our legal representatives. The essential contractual obligations include, in particular, the obligation to hand over the item to you and to give you ownership of it. Furthermore, we have to provide you with the item free of material and legal defects.

§ 8 Consumer information: Participation in a dispute settlement procedure
We are willing to participate in a dispute settlement procedure before a recognized consumer arbitration board.